Products shown in stock are usually shipped within two working days.
Once the product has been shipped you will be notified by email and a copy of the consignment number and or registered mail receipt information will be in the email.
Just Kites currently only ships within Australia. If you are outside of Australia please contact Just Kites via email. to get a quotation on shipping.
The majority of our products will be shipped by Australian Post. Express post bags or registered parcel mail.
Small products less than 5Kg and shorter than 1m are shipped in Express post bags / parcels using Australia Post to anywhere in Australia. Australia Post usually delivers next day but you should allow for 2-3 business days.
Larger parcels will be shipped by Road and may take 2-5days.
Shipping charges are worked out automatically in your shopping cart.
Just Kites makes every effort to ensure that the quoted shipping prices are accurate. Some locations and some products may incur additional freight charges.
Just Kites may change without notice Freight pricing to come in line with freight price increases. You will be informed of any order that incurs a price increase and you will have the option to utilise your own chosen courier at your expense.
Shipping charges are based on the weight of your order and your location, as shown in the Shipping option in your shopping cart. You can also utilise the Postage Calculator located at the Australian Post website www.austpost.com.au
Warranties and Returns
All products carry full manufacturer's warranties. Goods must be returned at the customer's expense, to Just Kites accompanied by a Return Authorisation Number.
A Return Authorisation form can be obtained by contacting Just Kites via email. A return Authorisation number will be sent via return email, with instructions on when to have the parcel delivered.